Customers praise the product's appearance, noting its beauty and softness. The texture is frequently described as soft, silky, and luxurious. Many reviewers are pleased with the quality and find the color to be nice and vibrant. However, there are mixed opinions regarding the color, with some customers receiving an unintended gray and cream instead of the expected all-cream. Some also find the material to feel artificial or cheap, and the thickness to be less than anticipated.