Customers report mixed opinions on comfort, with some finding the product very comfortable and others experiencing discomfort due to a lack of padding and feeling screws. The appearance is generally praised as good and sleek, fitting well in various spaces. The size is noted as being suitable for smaller areas and children's desks. Assembly is considered easy by most reviewers. However, there are significant concerns regarding the quality, with multiple customers citing cheap materials, a lack of sturdiness, and issues like broken wheels.