Customers appreciate the attractive appearance and stylish design of this product, noting it looks more expensive than it is. While many found assembly to be easy, some experienced difficulties with unclear instructions, mislabeled parts, or missing components. The product's size is a frequent concern, with many reviewers stating it does not fit larger shoe sizes or the advertised capacity. Functionality is also mixed, as some find it serves its purpose well, while others report issues with drawers not closing or difficulty storing bulkier shoes.