Customers overwhelmingly praise the comfort and generous size of this product, with many noting it's large enough for multiple people to lounge on. The shredded memory foam filling is a significant improvement over traditional bean bag beads, providing superior comfort and support. The removable and machine-washable cover is a highly appreciated feature, making cleaning easy. While the product is generally well-received, some customers mention a chemical smell upon initial unpacking that dissipates over time.