Customers find the chairs to be very comfortable, and appreciate that the table is made of metal with a wood-like appearance, making it weather-resistant and easy to clean. However, opinions are mixed regarding assembly, with many finding it time-consuming and difficult, while others found it easy. There are also concerns about the product's value and durability, with some reviewers reporting issues with chipping, scratching, and the material not holding up well over time, especially when exposed to the elements.