Customers praise the product for its excellent quality and attractive appearance, noting that the colors are true to what is shown online. The material is described as soft and natural, with many appreciating the wool construction. The size is frequently mentioned as being perfect for various spaces, particularly under dining tables and in kitchens. However, some customers have noted that the product can be slippery on hard floors and may require a rug pad. There are also mentions of the material being prone to pulling, especially for those with pets.