Customers generally find the product to be attractive and easy to assemble, with many praising its sturdiness and good quality. It is noted to be functional for displaying quilts and blankets, and some customers use it for hanging clothing. However, some reviews mention that the product is smaller than expected and that the screws are visible, which detracts from its appearance. There are also mixed opinions regarding its overall quality, with some finding it flimsy or cheaply made, while others are satisfied.