Customers appreciate the product's color, with many stating it is beautiful and even better in person. However, there are significant concerns regarding assembly, with multiple reviews describing it as difficult, time-consuming, and frustrating due to incorrect labeling and ill-fitting parts. The size of the product is also a frequent point of dissatisfaction, with customers finding it smaller than expected and more suitable for shorter individuals. Value is questioned due to the perceived small size and assembly difficulties. Comfort is also a concern, with some finding the product uncomfortable and the cushions to be of cheap quality.