Customers appreciate the product's functionality, with many noting it adds valuable counter space and effectively hides trash cans. The appearance is also frequently praised, with reviewers finding it attractive and a good fit for small kitchens. However, assembly is a common point of frustration, with customers reporting unclear instructions, tedious steps, and pieces that are difficult to fit together. Durability is another concern, as some reviewers experienced issues with stripped holes, pieces falling off, and the product feeling cheaply made or fragile. While the size is generally considered ideal for small spaces, some customers found the trash bin compartment to be smaller than expected, making it difficult to fit standard trash cans.