Customers find the product's appearance to be beautiful and regal, with many appreciating the delicate and ornate stitching. The color is generally well-received, blending nicely with decor. However, some customers have mixed opinions regarding the color, with one reviewer finding them darker than expected and another noting inconsistencies between sets. There are also concerns about the quality and material, with some reviews indicating the product falls apart after washing or that the craftsmanship is lacking.