Customers find this product to be visually appealing, with many praising its gorgeous appearance and attractive look. The material, particularly the genuine leather, is frequently highlighted for its quality and comfortable feel. Reviewers also appreciate the product's comfort and sturdy construction. While most feedback is positive, some customers have noted mixed opinions regarding the size, with one finding it a bit longer than expected and another noting the seating depth was deeper than anticipated. There is also a single mention of cheap construction leading to damage shortly after purchase.