Customers praise the product for its exceptional softness and silky texture, noting that it feels luxurious and cool. The quality is highlighted, with sheets maintaining their newness after washing and deep pockets providing a secure fit. While many appreciate the vibrant and neutral color options, some found the ivory to appear more yellow than expected. Opinions on the material are mixed, with some enjoying the modal's breathability and buttery feel, while others were disappointed it was polyester and not cotton, and one reviewer felt it resembled satin.