Customers have mixed opinions on comfort, with some finding it comfortable and supportive, while others report issues with lumpy cushions and lack of support. Assembly is also a point of contention, with some finding it easy and others experiencing difficulties with misaligned screws and missing hardware. The quality of the product is frequently criticized, with reviewers noting poor manufacturing and cheap materials. Additionally, the size of the product is a concern for some, who found it smaller or lower to the ground than expected.
