Customers are very happy with the overall impression of this product, with many recommending it and expressing their love for it. The product is also considered a great value, especially when purchased on sale. However, there are some concerns regarding the material, with customers noting that the wood can be rough and splintery, and some have experienced issues with durability, such as broken legs after a short period of use. The appearance is generally well-received, with customers finding it looks great.