Customers find the product visually appealing with a modern and stylish appearance, and the LED lighting is a popular feature, offering various color options. However, many reviewers express disappointment with the product's small size, noting it is much smaller than anticipated and more suitable for a child's room. Assembly is a point of contention, with some finding it easy and others struggling with vague instructions, misaligned parts, and a tedious process. The quality of the materials is also a concern for some, with mentions of flimsiness and poor craftsmanship.