Customers appreciate the beautiful color and appearance of this rug, noting it looks great and adds a cozy feel to rooms. The texture is frequently described as soft, plush, and fluffy, making it comfortable underfoot. Many reviewers highlight the good quality and value for the price, with some stating it looks more expensive than it is. However, some customers found the rug to be thinner than expected, and a few mentioned issues with it not laying flat or having a chemical smell.