Customers frequently praise the product's beautiful appearance and vibrant colors, noting they are true to online images. The quality is generally considered good, with many reviewers highlighting its sturdy construction and natural feel. The material, described as 100% cotton by some, is also appreciated for its durability and how well it has held up. However, some customers have experienced issues with the material not being entirely cotton and a strong, offensive odor upon arrival. There are also mixed opinions regarding the rug's ability to lay flat, with some experiencing persistent creases from packaging.