Customers frequently praise the product's exceptional softness and plush texture, noting it feels luxurious underfoot. Many reviewers also find the appearance to be beautiful and elegant, often stating it looks more expensive than its price. However, opinions are mixed regarding the quality, with some finding it thin and cheap, while others consider it good for the price. The color is also a point of contention, with several customers reporting that the actual color differs from online images, often appearing more blue than gray.