Customers find the product visually appealing, with many praising its modern and cozy appearance and noting that it looks more expensive than it is. However, there are significant concerns regarding assembly, with multiple reviews highlighting misaligned holes, unclear instructions, and a generally difficult and time-consuming process. Customers also express disappointment with the material quality, describing it as tacky, plasticky, and not made from real wood. Additionally, some reviewers noted issues with color discrepancies between the tabletop and legs, and the black finish appearing as espresso brown.