Customers praise the product's appearance, noting its beauty and how it exceeds expectations. The quality is frequently highlighted as excellent, with many finding it soft underfoot and feeling expensive. The size is also generally well-received, fitting well in various spaces. However, opinions on color are mixed, with some finding it gorgeous and spot on, while others report significant discrepancies from the online images, describing it as "greige" or having a dirty brown hue. Despite color concerns, many feel the product offers good value for its price.