Customers highly praise the product for its exceptional comfort and softness, describing it as a "coma inducer" and "buttery soft." Many reviewers feel the product offers great value for its price, with some stating it is "worth every penny." However, a few customers noted that the king-size comforter is too large for standard residential washing machines, requiring commercial laundry. Additionally, one reviewer mentioned the comforter becoming linty after a few weeks of use.