Customers praise the product's quality and appearance, noting its attractive design and how it brightens up rooms. Many reviewers find the material to be thick, soft, and of good quality, with some specifically mentioning the hand-tufted wool. The size is generally well-received, fitting entryways and rooms perfectly. However, there are mixed opinions regarding the color, with some finding it true to the picture and others noting discrepancies, describing it as more blue-gray or greenish than expected.