Customers praise the product's quality and appearance, noting its attractive design and how it brightens up rooms. Many reviewers find the material to be thick, soft, and of good quality, with some specifically mentioning the hand-tufted wool. The size is also frequently highlighted as fitting entryways and rooms perfectly. However, there are mixed opinions regarding the color, with some finding it true to online images and others noting discrepancies, describing it as more blue-gray or teal than expected. Some customers also experienced shedding, which is noted as typical for wool, and a few mentioned minor issues like raised patterns or slight imperfections upon delivery.