Customers find the product visually appealing with beautiful colors and a great appearance, making it a lovely addition to nurseries and playrooms. Many reviewers praise its good quality and well-made construction, noting it holds up well over time. However, a significant number of customers express dissatisfaction with the product's texture, describing it as rough, itchy, and not soft enough for babies. Additionally, excessive shedding is a common complaint, with fibers accumulating on clothing and throughout the house, leading some to consider replacing the rug.