Customers appreciate the attractive appearance and color of this product, with many finding it to be a beautiful addition to their spaces. Positive feedback highlights the nice material and good quality, noting that it is well-made and durable. However, opinions are mixed regarding the material, with some finding it soft and pleasant, while others describe it as thin, itchy, or prone to pilling. Customers also have mixed feelings about the softness, with some noting it is not a plush rug.