Customers find the product to be very comfortable and stylish, with a beautiful appearance that complements various spaces. The material is noted as being soft, easy to clean, and durable. Many reviewers praise the high quality of the chairs, stating they look more expensive than their price. However, opinions on assembly are mixed, with some finding it easy and others experiencing difficulties with misaligned holes and unclear instructions. There are also some concerns regarding the material of the legs, which are metal painted to look like wood, and a few customers feel the product is not as sturdy as expected.