Customers appreciate the product's attractive appearance and accurate representation online. The colors are frequently praised, with many finding them to be exactly what they were looking for. While the quality is generally considered good, with no shedding or fraying reported, the product is consistently described as thin. This thinness is viewed positively by some, as it makes cleaning and placement easier, especially under dining tables. However, others note the lack of substance and suggest a rug pad is necessary.