Customers praise the product's beautiful appearance, with many noting it looks even better in person. The quality is frequently highlighted as excellent, with reviewers describing it as well-made and heavy-duty. The colors are generally well-received, fitting well with various decor styles. However, a significant number of customers report issues with shedding, with some finding it excessive. There are also mixed opinions regarding the product's smell, with some experiencing a strong odor while others noted no smell or a slight one that dissipated quickly.