Customers praise the product's attractive appearance and good value, with many finding it a great addition to their homes. While the quality is generally considered good, some reviewers note that the product is thin and not as substantial as expected. Opinions on the color are mixed, with some finding it to be a true black and white, while others describe it as more of an off-white or cream. The thickness of the product is a frequent point of discussion, with many customers finding it to be thinner than anticipated.