Customers praise the product's realistic appearance and high quality, noting it looks great in various settings and is a good value for the price. Many appreciate the soft material and non-slip backing. However, some customers have negative feedback regarding the material, stating it appears cheap and is a print rather than faux fur. There are also mixed opinions on the size, with some finding it perfect and others wishing it were larger or smaller. A common concern across reviews is the difficulty in removing creases from the folded packaging.