Customers appreciate the product's attractive appearance, with many describing it as beautiful, gorgeous, and contemporary. The quality is generally considered good, with reviewers noting its sleek and well-made construction. The product is also noted to fit well in tight spaces and is praised for its modern style. However, some customers found the size to be an issue, with one mentioning it was too bulky for their bathroom and another noting a lack of space for the transformer. Installation was also mentioned as being difficult by some.