Customers find the product to be a good size, with many reviews highlighting its ample storage capacity for cushions and outdoor accessories. The appearance is generally praised, with users noting it looks attractive and fits well with outdoor decor. While some found assembly easy, others experienced difficulties. Durability and quality are significant concerns, with multiple reviews mentioning issues like the lid falling apart, wicker breaking, and the product not lasting beyond a season or two. Some customers also reported that the product is not water-resistant.