Customers report that the product's material is well-regarded, with some finding it suitable for layering and appreciating its natural fibers. However, opinions are mixed regarding the product's appearance and color, as many customers found the actual color to be significantly different from online images, often describing it as gray rather than taupe. Some also noted noticeable snags and defects upon arrival. Despite these issues, some customers feel the product offers good value for its price, especially when purchased on sale, and is durable for high-traffic areas.