Customers praise the product's adorable appearance and vibrant colors, noting that it looks even better in person. The rug is frequently described as super soft and plush, making it comfortable for children. Many reviewers are pleased with the quality and texture, finding it to be a great addition to nurseries and playrooms. However, some customers have experienced issues with the rug not lying flat and shedding. Additionally, a few found it difficult to vacuum due to its shag component.