Customers appreciate the attractive appearance of this product, with many finding it visually appealing and a great addition to their spaces. However, opinions on color are mixed, with some loving the shades while others found them dull, faded, or not as described. Durability is a significant concern, as several reviewers reported fading and damage, particularly when used outdoors. While some customers found the quality to be good, others felt the product was overpriced for its perceived quality and durability.