Customers generally praise the product's appearance and style, noting that it brightens up spaces and complements furniture. The geometric design is also a positive point. However, opinions are mixed regarding quality, with some finding it high-quality and others deeming it poor for the price, comparable to a dish drying mat. The color is frequently described as navy rather than black, which is a disappointment for some, though others find the actual color appealing. The product is noted to be thin.