Customers generally find the product to be aesthetically pleasing, with many noting its attractive appearance and how it blends well with home decor. The sturdiness of the unit is also frequently praised, with reviewers stating it feels solid and well-made. However, assembly is a significant concern for many, with numerous complaints about unclear or incorrect instructions, misaligned holes, and stripped screws, leading to a difficult and time-consuming setup. Functionality issues are also reported, particularly with the sliding doors, which some find poorly designed, prone to popping off tracks, or difficult to open, raising concerns about containment for larger or more energetic dogs. While some reviews mention good quality, others experienced issues with broken or cracked pieces upon arrival or during assembly.
