Customers appreciate the design and functionality of this product, noting that it serves as a cool stand for birds and works great. However, many reviews highlight significant challenges with assembly, citing poor and unclear instructions that made the process difficult and time-consuming. There are also consistent concerns regarding the product's quality, with customers describing it as cheaply made, wobbly, and not sturdy enough for chickens. Some users reported missing parts or pieces that did not fit correctly, requiring them to use alternative methods or their own hardware to complete assembly.