Customers report mixed experiences with this product's performance, with some praising its effective flushing and bowl cleaning, while others find it struggles to flush completely and requires multiple attempts. Durability is a significant concern, as many users have experienced issues with leaks and malfunctioning parts, necessitating frequent repairs. Installation is generally considered easy, though some encountered minor challenges. The design receives varied feedback, with some appreciating its water efficiency and aesthetic, while others criticize its flushing mechanism. Functionality is generally viewed positively, with users noting efficient water usage and satisfactory operation, though some have faced issues with tank seals.