Customers generally praise the product's functionality and appearance, noting that it performs its intended job well and enhances the look of their bathtubs. Many reviewers found the installation process to be easy and straightforward, with some even completing it themselves. The quality of the product is also frequently mentioned positively, with customers expressing satisfaction with its construction. Additionally, the color options are appreciated, with many finding that the product matches their existing bathroom fixtures. However, some users have experienced issues with the finish wearing off over time, and one reviewer noted that the drain stopper did not work.