Customers find the product to be beautiful and of excellent quality, with many praising its appearance and luxurious feel. The colors are generally well-received and true to online representations, contributing to a positive aesthetic in various rooms. The product is also considered a good value for its price, with many satisfied with their purchase. However, a significant concern is the excessive shedding, which persists even after extended use and requires frequent vacuuming. Some reviews also mention issues with the product quality, including stains upon arrival and tears from minor wear.