Customers praise the product's attractive appearance, with many noting its unique design and vibrant colors. The quality of the materials used is frequently highlighted, with reviewers appreciating the solid construction and natural-looking moss. The design is described as modern yet natural, with a three-dimensional look that adds character to any space. While some reviews mention the product's weight, with some finding it heavy and others noting it is not, this aspect is generally viewed positively as contributing to its substantial feel.