Customers find this product to be comfortable and appreciate its size, noting it is perfect for accent seating. The fabric is also frequently praised for its appearance and the ability to choose from samples. However, some customers have expressed concerns regarding the value, with opinions divided on whether the product meets quality expectations for the price. There are also mixed sentiments about the product's features, with some enjoying the swivel and rocking capabilities while others noted issues with upholstery workmanship and fit.