Customers are pleased with the product's quality, size, and appearance, noting that the bowls are well-made and a perfect fit for their pets. The colors are also a positive aspect, with reviewers appreciating the aesthetic appeal. While many find the product sturdy, some have noted that the wooden stand may not be as strong as expected for moving the bowls. There are also mixed opinions regarding the sturdiness of the stand, with one review mentioning it is not strong enough to hold two bowls when moved.