Customers find the product visually appealing, with some noting it appears more expensive than its cost. However, there are significant concerns regarding shedding, with many reviews highlighting excessive fiber loss that is difficult to manage. Opinions on color are mixed, as some find it to be a great neutral, while others report it has yellow undertones and is not true to the advertised image. Product quality is also a point of contention, with frequent mentions of shedding impacting its functionality and value for money.