Customers praise the product's beautiful appearance, high quality, and sturdiness, noting it is well-made and solid. Many appreciate the color and detailed touches, with some mentioning the convenience of velvet-lined top drawers and a hidden jewelry drawer. However, some reviews indicate issues with drawer functionality, such as them not closing properly or requiring extra effort to shut. There are also mixed opinions regarding the color accuracy compared to online images and some concerns about the sturdiness of drawer components.