Customers appreciate the attractive appearance and vibrant colors of this product, with many finding it "gorgeous" and "super cute." However, there are significant concerns regarding quality, particularly with darker colors. Some reviewers report that the black color appears to be printed on and smudges easily, revealing the white base and making the rug look "filthy" and "unusable." While some praise the product's softness and good quality, others describe it as "cheapest rugs" they have ever seen.