Customers praise the product's beautiful appearance and attractive texture, noting that it often looks even better in person than in pictures. The colors are generally described as neutral and true to the images, complementing various decor styles. Many reviewers highlight the product's softness and high quality, with some specifically mentioning its handwoven quality. However, some customers have noted that the product is a flatweave and may require a rug pad to prevent slipping and bunching. There are also a few mentions that the color can appear slightly different up close than from a distance.