Customers appreciate the product's functionality, with many noting it effectively keeps floors clean and dry by capturing spills. The material is described as soft, rubbery, and silicone, which prevents bowls from sliding and does not scratch floors. The color options are also well-received, with customers finding them attractive and complementary to their decor. The quality is generally considered good, with the product appearing well-made and durable. However, there are mixed opinions regarding the size, with some finding it smaller than expected and others finding it just right.