Customers appreciate the attractive appearance of this product, with many finding it cute and a stylish addition to their homes. However, there are significant concerns regarding its size and capacity, with numerous reviews stating it is much smaller than advertised and does not hold the stated amount of food. This discrepancy leads to negative feedback on value, as customers feel the product is overpriced for its actual size and capacity. Additionally, the performance is criticized due to a lid that does not seal properly, making it not airtight and raising concerns about food freshness and pest control.